Consistent logging of all events and data on the Intercom System
Statistical data analysis for Intercom systems, Emergency Call system and Call Centre systems
Number of calls: Temporal distribution over days/weeks/months/years
Call waiting time: This indicates the customer's waiting time before the call was answered
Operator performance: This registers the log-in times, calculated average call duration, number of calls processed and call details
10 GB of data storage with license-free Microsoft SQL Server 2014 Express
Report Designer for custom designing reports
Please note that these product properties are not a replacement for the manufacturer's literature and it is always recommended that Commend UK is consulted before specifying.
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| Product Type (?) | Control System | |