ComREPORT - Reporting and Statistics Module

by Commend UK

Consistent logging of all events and data on the Intercom System
Statistical data analysis for Intercom systems, Emergency Call system and Call Centre systems
Number of calls: Temporal distribution over days/weeks/months/years
Call waiting time: This indicates the customer's waiting time before the call was answered
Operator performance: This registers the log-in times, calculated average call duration, number of calls processed and call details
10 GB of data storage with license-free Microsoft SQL Server 2014 Express
Report Designer for custom designing reports

Specification Details for ComREPORT - Reporting and Statistics Module

Please note that these product properties are not a replacement for the manufacturer's literature and it is always recommended that Commend UK is consulted before specifying.

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