• Cookies Policy

    This page gives you details about how we use cookies on the SpecifiedBy website www.specifiedby.com. If you have any questions about this policy, just get in touch – you can email us at data@specifiedby.com

    By visiting, logging into, registering or using SpecifiedBy or the SpecifiedBy website, you agree that it’s okay for us to collect, use and transfer your personal data under the terms of this policy.

    If you don’t wish to be bound by this policy, you can disable the cookies – see the “managing cookies” section below for details.

    From time to time, it may be necessary for us to change this cookie policy. We suggest that you check here periodically for any changes.

  • About cookies

    Cookies are small files saved to your device that track, save and store information as well as your interactions and usage of our services.

    Unless you have indicated your objection, our system will issue cookies to your computer when you access, register on and log on to the SpecifiedBy website or use SpecifiedBy. Cookies make it easier for you to log on to and use these sites during visits.

    Cookie information helps us understand traffic patterns on our website, helps us store any preferences or passwords that you’ve asked us to store, and helps us understand how well our advertising is going.

  • How we use cookies

    We use cookies for a number of things across the SpecifiedBy website and SpecifiedBy, including:
    • Logging you into SpecifiedBy
    • Auto-logging you into SpecifiedBy
    • Recognising you as a return visitor
    • Monitoring website traffic
    • Reminding you of SpecifiedBy elsewhere
    • Tracking where traffic comes from
    • Tracking actions performed and your preferences across SpecifiedBy
    • Prompting timely messages and notifications whilst you are on the SpecifiedBy website
    • Customising the content you see on SpecifiedBy to you


  • First-Party Cookies (Created by SpecifiedBy)

    laravel_session (SpecifiedBy)
    Description: These cookie are used to store temporary information during a user session.
    (Expires: 1 year)

    user_id (SpecifiedBy)
    Description: Used to distinguish users.
    (Expires: 1 year)

    XSRF-TOKEN (SpecifiedBy)
    Description: Security cookie
    (Expires: 1 year)

    6ddc5359fcceaf78f71df814b26b64eaaa6d2211 (SpecifiedBy)
    Description: Used to distinguish users.
    (Expires: 1 year)

    90c75c93ca37157f3b052c9d0a816920a14d1dab (SpecifiedBy)
    Description: Cookies used to store temporary information such as products used for comparisons
    (Expires: 6 months)

  • Third-Party Cookies used:

    __cfduid (Hubspot)
    Description: Cookie associated with sites using CloudFlare via Hubspot, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.
    (Expires: 1 years)

    __hstc (Hubspot)
    The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
    (Expires: 2 years)

    __hssrc (Hubspot)
    Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.
    (Expires: None. Session cookie)

    __hstc (Hubspot)
    The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
    (Expires: 2 years)

    messagesUtk (Hubspot)
    Description: This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor.
    If you are logged in to HubSpot, HubSpot will set additional authentication cookies. You can see a complete list of cookies set by HubSpot's app here.
    (Expires: Unknown)

    hubspotutk (Hubspot)
    Description: This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.
    (Expires: 10 years)

    _ga (Google Analytics)
    Description: Used to distinguish users.
    (Expires: 2 years)

    _gid (Google Analytics)
    Description: Used to distinguish users.
    (Expires: 24 hours)

    _gat (Google Analytics)
    Description: Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.
    (Expires: 1 minute)

    _gaexp (Google Analytics)
    Description: depends on the length of the experiment but typically 90 days.
    Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.
    (Expires: Unknown)

    intercom-lou-*, intercom-session-*, and intercom-id-* (Intercom)
    Description: These cookies are used by our instance of Intercom, a tool we use to interact with users and to analyse user behavior.
    (Expires: 1 year)

  • You can manage your cookies using your browser.

    If you want to manage or disable cookies for the SpecifiedBy website or any other site, you can do it by changing your browser settings.

    We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

  • Getting in Touch

    If you have any queries relating to this Cookie Policy or SpecifiedBy’s use of your personal or financial data, please contact our team via email through date@specifiedby.com, or by writing to us at Suite 45, 7-15 Pink Lane, Newcastle, NE1 5DW